Big presentation coming up?

• Dealing with difficult speaking situations
• Advice from 3M on dealing with Hecklers
• Dealing with disruptive audience members
• How to handle difficult audiences
• Handling various forms of audience disruption
• Dealing with difficult audiences
• Dealing with difficult negotiators
• Presenting to difficult audiences
• Dealing with tough questions
• Do's and don'ts for dealing with difficult people
• Dealing with difficult people
• Dealing with hecklers and "snipers"
• Advice for stand-up comics
• The BBC on why people heckle

Hat tip: http://presentationzen.blogs.com/