The new questions about J&J’s handling of quality issues came during a hearing about its latest recall involving over 100 million bottles of children’s medicine, some of which contained tiny metal particles.
via boston.com
J&J hired private contractors to collect samples of the product — mainly sold in gas stations — and determine whether a recall was necessary. But instead of sampling the product, the contractor began purchasing large quantities of Motrin and instructing its employees not to mention a recall.
A memo titled “Motrin Purchase Project,’’ distributed during the hearing states: “You should simply ‘act’ like a regular customer while making these purchases. There must be no mention of this being a recall of the product!’’
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